Register your Saddle

Frank Baines Saddles dispatched after 1st April 2020 onwards
Saddle trees come with a 5 year guarantee for breakage subject to normal usage and conditions.
All other saddle parts come with a 2 year guarantee against defective workmanship and materials, subject to fair wear and tear and/or abuse or neglect, and subject to our terms and conditions.

Frank Baines Saddles dispatched from the saddlery before 1st April 2020 onwards
Saddle trees and saddles carry a Two Year Guarantee against defective workmanship and materials, subject to fair wear and tear and/or abuse or neglect, and subject to our terms and conditions.

Making a claim
In the unlikely event of a claim, examination will be required by Frank Baines Saddlery Ltd, or person(s) authorised by Frank Baines Saddlery Ltd, along with proof of purchase.
Any alterations or repairs carried out by third parties not authorised by Frank Baines Saddlery Ltd will automatically invalidate the Guarantee.
The customer is responsible for all shipping costs. 

Guarantees must be registered within 30 days of purchase.

To validate your guarantee, please fill in the form below:

Saddle Model

Saddle Number

Date of Purchase

Retailer

Your Name

Your Email

Your Country

Your Post/Zip Code

By registering you agree for us to email you with updates from time to time. We respect your privacy and will not sell or share your information with anyone else.
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